{"id":10,"date":"2024-06-20T15:13:27","date_gmt":"2024-06-20T18:13:27","guid":{"rendered":"https:\/\/tereza.org.br\/\/?page_id=10"},"modified":"2024-06-20T15:34:10","modified_gmt":"2024-06-20T18:34:10","slug":"reemplazo","status":"publish","type":"page","link":"https:\/\/tereza.org.br\/es\/reemplazo\/","title":{"rendered":"Pol\u00edtica de cambio"},"content":{"rendered":"
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POL\u00cdTICA DE CAMBIOS\u00a0<\/span><\/h1>\n

Esta pol\u00edtica de cambio es v\u00e1lida a partir de junio de 2024.<\/em><\/strong><\/p>\n

Si no est\u00e1s satisfecho con el producto o te arrepientes de la compra, puedes solicitar un cambio o devoluci\u00f3n dentro de los 7 d\u00edas siguientes a la fecha en que recibas el pedido en tu direcci\u00f3n.<\/p>\n

 <\/p>\n

Condiciones para realizar un cambio:<\/h3>\n

Si desea cambiar un art\u00edculo, este debe estar en perfectas condiciones y sin signos de uso, en el mismo estado en que lo recibi\u00f3. Adem\u00e1s, debe estar en su embalaje original.<\/p>\n

C\u00f3mo solicitar un cambio:<\/h3>\n

Env\u00ede un correo electr\u00f3nico a contato@tereza.org.br con su nombre completo, n\u00famero de pedido y el motivo del cambio. Nos pondremos en contacto con usted para proporcionarle la informaci\u00f3n necesaria para completar el cambio.<\/p>\n

Condiciones de devoluci\u00f3n por arrepentimiento:<\/h3>\n

Si te arrepientes de tu compra, tambi\u00e9n puedes devolver tu pedido dentro de los 7 d\u00edas siguientes a la fecha en que recibas el pedido en tu direcci\u00f3n.<\/p>\n

C\u00f3mo solicitar un reembolso por arrepentimiento:<\/h3>\n

Env\u00ede un correo electr\u00f3nico a contato@tereza.org.br con su nombre completo y n\u00famero de pedido. Recibir\u00e1 un reembolso dentro de los 30 d\u00edas posteriores a la recepci\u00f3n de los productos devueltos. El importe se reembolsar\u00e1 utilizando el mismo m\u00e9todo de pago que seleccion\u00f3 al comprar en nuestra tienda en l\u00ednea. El reembolso no tendr\u00e1 ning\u00fan costo adicional.<\/p>\n

Productos con defectos de fabricaci\u00f3n:<\/h3>\n

De acuerdo con la ley brasile\u00f1a, en el caso de art\u00edculos con defectos de fabricaci\u00f3n, usted tiene derecho a solicitar la devoluci\u00f3n dentro de los 30 d\u00edas, contados a partir de la fecha en que se recibe el pedido en su direcci\u00f3n.<\/p>\n

C\u00f3mo solicitar una devoluci\u00f3n de productos defectuosos:<\/h3>\n

Env\u00ede un correo electr\u00f3nico a contato@tereza.org.br con su nombre completo, n\u00famero de pedido e informaci\u00f3n sobre el defecto de fabricaci\u00f3n (descripci\u00f3n con fotos o videos). Revisaremos su caso dentro de los 30 d\u00edas posteriores a la recepci\u00f3n de los productos devueltos. El importe se reembolsar\u00e1 utilizando el mismo m\u00e9todo de pago que seleccion\u00f3 al comprar en nuestra tienda en l\u00ednea. El reembolso no tendr\u00e1 ning\u00fan costo adicional.<\/p>\n

C\u00f3mo devolver productos:<\/h3>\n

De acuerdo con la Ley del Consumidor, los gastos de env\u00edo de devoluci\u00f3n de productos por derecho de desistimiento o art\u00edculos con defectos de fabricaci\u00f3n ser\u00e1n cubiertos por nuestra tienda a trav\u00e9s del proceso de log\u00edstica inversa.<\/p>\n

Recibir\u00e1s un c\u00f3digo de autorizaci\u00f3n de env\u00edo por correo electr\u00f3nico tras enviar tu solicitud de cambio o devoluci\u00f3n, y deber\u00e1s enviar el art\u00edculo a una oficina de correos. No cubrimos los gastos de embalaje, por lo que te recomendamos usar el mismo embalaje en el que recibiste tu compra (si no est\u00e1 da\u00f1ado) o una caja adecuada para proteger los art\u00edculos durante el transporte.<\/p>\n

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Cont\u00e1ctenos:<\/h3>\n

Si tiene alguna pregunta sobre nuestra pol\u00edtica de cambios, comun\u00edquese con nosotros en contacto@tereza.org.br.<\/a><\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"POL\u00cdTICA DE TROCA\u00a0 Esta pol\u00edtica de troca \u00e9 v\u00e1lida a partir de Jun 2024. Caso voc\u00ea n\u00e3o esteja satisfeito com o produto ou tenha se arrependido da compra, voc\u00ea poder\u00e1...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish"],"yoast_head":"\nPol\u00edtica de Troca - Tereza<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tereza.org.br\/es\/reemplazo\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Troca - Tereza\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tereza.org.br\/es\/reemplazo\/\" \/>\n<meta property=\"og:site_name\" content=\"Tereza\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/terezavaleapena\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-20T18:34:10+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/tereza.org.br\\\/en\\\/replacement\\\/\",\"url\":\"https:\\\/\\\/tereza.org.br\\\/en\\\/replacement\\\/\",\"name\":\"Pol\u00edtica de Troca - 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